The Opportunity:

Nutanix is growing rapidly and seeks a skilled Netsuite/Zuora Administrator to join its SaaS Engineering team. The role involves administering and enhancing the NetSuite ERP system and other SaaS-supported applications in a dynamic and fast-paced environment. This is an excellent chance to contribute to the operational excellence of one of the fastest-growing technology companies in the world.

About the Team:

The successful candidate will join a cohesive SaaS Engineering/NetSuite delivery team comprising five developers and one administrator. The team values open communication, mutual respect, and collaboration. Members work toward shared goals, celebrate wins together, and approach challenges as a unified front. There’s a strong emphasis on ownership, continuous learning, and process improvement. The role reports to the Sr. Manager of SaaS Engineering, who fosters innovation and professional growth.

This is a hybrid role, requiring 2-3 days per week in the office, while allowing flexibility and minimizing travel requirements.

Your Role:

Key responsibilities include:

• Creating, maintaining, and optimizing NetSuite/Zuora and other SaaS applications customizations.
• Documenting application customizations and processes.
• Conducting unit testing for development work performed.
• Troubleshooting system issues, identifying root causes, and resolving problems.
• Performing sandbox refreshes, deployments across environments, and maintaining code bases in GitHub.
• Satisfying documentation requirements in a SOX-compliant environment.
• Providing post-deployment support for projects.
• Developing customized reports, saved searches, and dashboards.
• Staying updated on new application features and recommending process improvements.
• Communicating maintenance schedules, downtimes, and other relevant updates to business users.
• Interfacing with internal Business Analysts to deliver solutions promptly.
• Supporting SOX, ITGC, and change management frameworks to ensure compliance.
• Engaging with the NetSuite Community to maximize opportunities and implement new tool functionalities.
• Monitoring efficiency metrics to ensure tool adoption and process effectiveness.
• Collaborating with leaders across the enterprise to resolve issues, drive improvements, and support strategic initiatives.

What You Will Bring:

• Minimum 2 years’ experience with NetSuite/Zuora customization and administration.
• Familiarity with SOX and ITGC frameworks.
• Experience with business process improvements and documentation.
• Ability to independently manage projects and communicate effectively.
• Strong attention to detail, problem-solving skills, and desire to learn.
• Experience working in a collaborative team environment.

Key Technical Skills:

NetSuite Administration, SuiteFlow, SuiteBundler, SuiteAnalytics, SuiteBuilder, NetSuite OneWorld, Zuora, SaaS Application Management, GitHub, SOX Compliance, Saved Searches, Reports, Dashboards, Business Process Analysis

Work Arrangement:

Hybrid: Minimum of 3 days per week in the office, with flexibility depending on team and project needs.

Equal Opportunity Commitment:

Nutanix is committed to an inclusive, diverse work environment and provides equal employment opportunities without discrimination. Reasonable accommodations are available for individuals with disabilities.